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Hosted Cloud Phone Service

Your PBX Is a Liability. Ours Is a Service.

Stratelegy Hosted Cloud Phone Service replaces aging on-premises phone systems with a fully managed cloud PBX — unlimited calling, advanced call routing, and the industry’s only Device Lifecycle & Technology Refresh Policy. No hardware. No maintenance. No surprises.

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Most businesses are still running on a phone system that was installed years ago — or longer. The hardware is aging. Maintenance contracts are expensive. End-of-life dates are creeping closer. And when something breaks, the scramble to find parts, support, or a replacement costs more than the fix. Stratelegy Hosted Cloud Phone Service eliminates that problem entirely. Your phone system lives in the cloud, managed by Stratelegy. You get enterprise-grade calling features, unlimited domestic calls, and advanced call routing — without a single piece of on-premises hardware to buy, maintain, or replace. What makes Stratelegy different: Every major hosted phone provider gives you a cloud PBX. Only Stratelegy includes the industry's first comprehensive Device Lifecycle & Technology Refresh Policy — built into every plan. We track every phone on your network, alert you before devices reach end-of-life, and help you plan replacements before they become emergencies. That's not a feature add-on. It's standard.

Why Stratelegy Hosted Cloud Phone Service?

Why Choose Stratelegy Over Your Current Carrier?

The hosted phone market is crowded. RingCentral and 8×8 have broad name recognition. Carriers bundle phone service with connectivity contracts. But nearly every provider shares the same blind spot: they deliver the phone system and walk away from the hardware.

  • The Problem Every Hosted Phone Provider Ignores

Device Decay

The phones on your desks age silently. Firmware falls behind. End-of-life dates pass unnoticed. Security vulnerabilities accumulate. Most providers never mention this — because it's your problem, not theirs.

Reactive Replacement

When a phone fails, you find out when someone can't make a call. Emergency replacements are expensive, disruptive, and avoidable with proper planning.

Hidden Fee Inflation

Advertised per-user rates rarely reflect what businesses actually pay. Regulatory recovery fees, E911 surcharges, SMS add-ons, and analytics unlocks push real-world bills 20–30% above the quoted price.

Support That Disappears After Setup

Many providers excel at onboarding and go quiet afterward. When something goes wrong six months in, you're navigating a support queue, not working with a partner.

  • How Stratelegy Is Different
Stratelegy Hosted Cloud Phone Service is a fully managed platform — not a self-service tool you’re handed the keys to and left alone with.
  • Fully managed platform — not a self-service tool you're handed the keys to
  • We provision your system, port your numbers, configure your call flows
  • Stay actively involved through the life of your contract
  • Device Lifecycle & Technology Refresh built in — we watch your hardware on your behalf
  • Only provider proactively monitoring your device fleet

Key Features & Capabilities

Everything You Need. Nothing You Don't.

Enterprise-grade cloud phone system. Managed hardware governance. Transparent pricing.
  • Voice Calling
  • Unlimited calling in the US and Canada
  • Number porting — keep your existing numbers
  • Call recording with cloud storage
  • Visual voicemail and voicemail-to-email transcription
  • E-911 support and Kari's Law compliant
  • Local, toll-free, and international calling
  • Advanced call routing, auto attendant, and multi-level IVR
  • Call transfer, hold, park, and pickup
  • Call queues and ring groups
  • Mobile & Desktop Softphone
  • Full-featured iOS and Android mobile apps
  • Web browser softphone — no app install required
  • Hot desking and shared line support
  • Windows and Mac desktop app with complete PBX feature parity
  • Business number displayed on all outbound calls
  • Simultaneous ring across desk phone, mobile, and desktop
  • Call Management & Administration
  • Single web portal for all users, devices, and call flows
  • Time-of-day and holiday routing rules
  • Call monitoring — listen, whisper, and barge for supervisors
  • Virtual fax included
  • Auto attendant and IVR configuration — no IT required
  • Call analytics and reporting dashboard
  • Unlimited conference calling
  • Business SMS and MMS from your business number
  • Device Lifecycle & Technology Refresh
  • Full inventory of every phone — model, firmware, age, and status
  • Automated firmware updates — devices stay current automatically
  • Technology refresh recommendations as the market evolves
  • End-of-life date tracking with proactive alerts — 90 to 180 days in advance
  • Replacement planning and budgeting support
  • White-glove device provisioning — phones arrive pre-configured
  • Compliance & Security
  • HIPAA-aligned infrastructure — standard on all plans
  • End-to-end encryption for voice and data
  • All regulatory fees included — no surprise surcharges
  • SOC 2 Type II certified
  • Role-based access controls and admin permissions
  • Price-lock guarantee — your quoted rate is your invoiced rate
  • Integrations
  • CRM integrations — Salesforce, HubSpot, Zoho, Microsoft Dynamics
  • Microsoft Teams connector — calling inside Teams
  • 250+ pre-built business application integrations
  • Click-to-call and screen pop from any integrated CRM
  • Open API for custom integration development

Who Should Use Stratelegy Hosted Cloud Phone Service?

Built for Every Organization Running on an Aging Phone System

Businesses Replacing a Legacy PBX

Your on-premises system is aging, expensive to maintain, and approaching end-of-life. The vendor support is thin. The hardware is obsolete. Stratelegy Hosted Cloud Phone Service is the straightforward replacement — we handle number porting, provisioning, and training. Your team is on the new platform with zero downtime. And unlike your current setup, we'll watch the hardware aging so you never face that crisis again.

Small & Mid-Sized Businesses

You want a reliable, professional phone system without a capital investment or an IT department to manage it. Stratelegy gives you enterprise-grade call routing, unlimited calling, and full mobile and desktop softphone access — at a predictable monthly cost per user with no hidden fees.

Multi-Location Organizations

Managing a phone system across multiple offices means managing multiple hardware environments, multiple vendor relationships, and multiple points of failure. Stratelegy unifies everything on a single cloud platform — one admin portal, one invoice, one support team — regardless of how many locations you operate.

Healthcare Providers

Patient-facing communications require reliability, HIPAA alignment, and no surprises. Stratelegy's HIPAA-compliant infrastructure, 99.999% uptime SLA, and proactive device governance keep your phones operational and your practice compliant.

MSPs and Independent Telecom Agents

You want a hosted phone product you can confidently put in front of clients — one with transparent pricing, genuine differentiation, and a support model that reflects on you well. Stratelegy's Device Lifecycle & Technology Refresh Policy gives you a competitive story no other provider can match at any price point.

Businesses Tired of Hidden Fees

If you've ever received a phone bill that was 25% higher than your quoted rate, you know the problem. Stratelegy's pricing is all-in — regulatory recovery fees, E911 surcharges, and number porting are included. Your invoice matches your quote. Contractually.

How Stratelegy Hosted Cloud Phone Service Works

Planned Migration. Zero Downtime. Full Management from Day One.

01

Assess

We evaluate your current phone system — how many users, how many locations, what devices are deployed, and what call flows your business depends on. We identify any end-of-life equipment and document your current configuration so nothing is missed in the migration.
02

Design

We build your cloud phone configuration around how your business actually works — your auto attendants, call queues, ring groups, time-of-day routing, and user extensions. We also establish your device inventory baseline and set up your lifecycle governance dashboard from day one.
03

Port & Provision

We manage number porting from your current provider. New phones arrive pre-configured — plug in and they work. Softphone users download the app and they’re ready. No IT project. No scheduled downtime window.
04

Go Live

Your team makes calls on the Stratelegy platform while your old system stays live in parallel during the cutover window. When you’re confident everything is working, we complete the switchover. Most customers experience zero downtime.
05

Manage & Govern

Once live, Stratelegy actively manages your platform — monitoring call quality, tracking device health, pushing firmware updates, and alerting you to end-of-life dates well in advance. You have one place to manage everything and one team to call when you need anything.

Getting Started

Ready to Replace Your PBX for Good?

01

Get a Quote

Tell us about your team, your current phone system, and how many locations you operate. We’ll put together a competitive, all-in quote — no hidden fees, no teaser rates — typically within 24 hours.
02

See It Live

Schedule a demo with one of our communications specialists. We’ll walk through the platform, show you the admin portal and device lifecycle dashboard, and answer any questions about migration, number porting, or hardware.

03

Go Live

Stratelegy handles provisioning, number porting, device configuration, and training. Your team moves to the new platform with zero downtime. From signed agreement to first call is typically days — not weeks or months.
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FAQ

Frequently Asked Questions

How is Stratelegy Hosted Cloud Phone Service different from UCaaS?

Hosted Cloud Phone Service is voice-first — it replaces your PBX and delivers enterprise-grade calling, call routing, and device management. UCaaS adds video conferencing, team messaging, and broader collaboration capabilities on top of that foundation. If your team primarily needs a reliable business phone system and isn’t looking for a full collaboration suite, Hosted Cloud Phone Service is the right fit. You can always upgrade to UCaaS later on the same Stratelegy platform.

Not necessarily. Stratelegy works on softphones — your laptop or mobile — so desk phones are optional. If your team prefers desk phones, Stratelegy supports 100+ models from Yealink, Cisco, Polycom, and others. We provision them pre-configured so they’re plug-and-play. And with Device Lifecycle & Technology Refresh built into every plan, we’ll track the health and end-of-life dates of every device from the day it goes live.
It’s the industry’s first comprehensive policy for managing the phones on your network — not just the software. Stratelegy tracks every device’s model, firmware version, and end-of-life date. We alert you 90 to 180 days before any device approaches end-of-life, help you plan replacements, push firmware updates automatically, and support your budgeting process so you’re never caught off guard by an aging phone fleet. No other hosted phone provider includes this at any tier.
Yes. Stratelegy manages full number porting from your current provider — main lines, direct-dial numbers, and toll-free numbers all transfer over. The process is handled by our team with no interruption to your incoming calls.
Stratelegy pricing is all-in. Your quoted rate includes regulatory recovery fees, E911 surcharges, number porting, and your local number. There are no surprise line items on your invoice. We back this with a contractual price-lock guarantee — if your first invoice exceeds your quote by a dollar, you receive three months free.
Most migrations complete within days of signing. We manage the full process — number porting, device provisioning, call flow configuration, and training. The cutover itself is designed for zero downtime, with your old system running in parallel until you’re confident everything is working on the Stratelegy platform.
Yes. We’ve migrated customers from legacy PBX systems, RingCentral, 8×8, Nextiva, Vonage, and carrier-bundled phone services. Stratelegy handles number porting, configuration, and training regardless of where you’re coming from.