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Unified Communications as a Service (UCaaS)

One Platform for
Voice, Video, Messaging, and AI

Stratelegy UCaaS replaces your old phone system with a cloud platform your team can use from anywhere — desk, laptop, or mobile. Voice, video, messaging, and AI built in. No hardware. No complexity. No limits.
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The modern workplace doesn’t have a single location anymore. Your team works from the office, from home, from the road — and they need communications that work everywhere they do. Stratelegy UCaaS is a cloud-based phone system that delivers enterprise-grade voice, video, messaging, and AI tools in one unified platform, accessible from any device.
Unlike traditional PBX systems that lock you into on-premises hardware and costly maintenance contracts, Stratelegy UCaaS lives in the cloud. That means faster deployment, instant scalability, and a predictable monthly cost per user — with no surprise capital expenses.
What makes Stratelegy different: Unlike Microsoft Teams Phone System, Cisco Webex, or Zoom Phone, Stratelegy is a purpose-built business communications platform — not a collaboration tool with calling bolted on. You get a complete, carrier-grade UCaaS platform with AI built in, 250+ CRM integrations, and 99.999% uptime backed by a real SLA.

Why Stratelegy UCaaS

Why Choose Stratelegy Over Microsoft Teams, Cisco, or Zoom?

The UCaaS market is crowded. Microsoft Teams dominates with collaboration features. Cisco and Zoom have broad name recognition. But most of these platforms were built around a single use case — meetings, messaging, or calling — and stitched together over time. Stratelegy is designed from the ground up as a unified communications platform, which means voice, video, messaging, AI, and integrations all work together natively, not as add-ons.

99.999% Uptime SLA

Geographically redundant, active-active infrastructure hosted across multiple U.S. data centers. Your calls stay up even when something goes wrong.

250+ CRM & App Integrations

Salesforce, Zendesk, Zoho, Microsoft Teams, and hundreds more. Your phone system works with the tools your team already uses.

Rapid Deployment

Stratelegy provisions and deploys quickly. No lengthy IT projects. Your team is making calls in days, not months.

AI Built Into Every Call

Call transcription, sentiment analysis, topic detection, live agent assist, and smart wrap-up are included — not sold as an upgrade.

True Device Flexibility

Use a desk phone, a softphone app on your laptop, or a mobile app on iOS/Android. All three deliver the same full-featured experience. Mix and match across your team.

One Bill

One Provider. Everything Included. — Voice, video, messaging, AI, fax, and SMS — all from Stratelegy. No patchwork of vendors or contracts to manage.

Key Features & Capabilities

Everything You Need for Modern Business Communications

One unified platform. No separate tools. No surprise costs.
  • Voice Calling
  • Local, long-distance, and international calling
  • Unlimited domestic calling plans available
  • Advanced call routing, auto attendant, and IVR
  • Call recording, transfer, hold, and park
  • Visual voicemail and voicemail-to-email
  • E-911 support and number porting
  • Video & Conferencing
  • HD video conferencing on desktop, web, and mobile
  • Screen sharing and remote access
  • Meeting recording and cloud playback
  • Webinar capabilities for up to 500 attendees
  • Audio conferencing with dial-in access
  • Messaging & Collaboration
  • Business SMS & MMS from your existing business number
  • Team chat channels and instant messaging
  • Presence and availability status across all devices
  • File sharing and team collaboration
  • Microsoft Teams connector — calling inside Teams
  • Mobile & Desktop Softphone
  • Full-featured iOS and Android mobile apps
  • Windows and Mac desktop app with full PBX feature parity
  • Web browser softphone — no app install required
  • Business number displayed on all outbound calls — personal number never exposed
  • Hot desking and shared line support
  • AI-Powered Communications
  • Post-call transcription and summarization — every call, automatically
  • Sentiment analysis — understand how customers feel on every call
  • Topic and intent detection — categorize call volume automatically
  • Live call transcription and real-time agent assist
  • Smart wrap-up — AI auto-fills call notes and dispositions after every call
  • Integrations & APIs
  • 250+ CRM and business platform integrations
  • Salesforce, Zendesk, Zoho, Shopify, and more
  • Click-to-call and screen pop from any CRM
  • Voice API for custom application development
  • QoS monitoring — proactive call quality management

Who Should Use Stratelegy UCaaS?

Built for Every Organization That Communicates with Customers

For Small & Mid-Sized Businesses

You want enterprise-grade communications without enterprise complexity or price. Stratelegy UCaaS gives you a full-featured cloud phone system — voice, video, messaging, and AI — at a predictable monthly cost per user, with no on-premises hardware to buy or maintain.

For Remote & Hybrid Teams

Your team works from everywhere. Stratelegy UCaaS works with them — full calling, messaging, and video on any device, from any location, using their business number. No VPN. No desk phone required.

For Enterprise & Multi-Location Organizations

You need a phone system that scales across offices, locations, and hundreds of users without requiring local hardware at each site. Stratelegy’s geographically redundant cloud infrastructure delivers consistent performance and 99.999% uptime across your entire organization.

For Healthcare Providers

Reliable communications are critical — a missed call can be a missed patient. Stratelegy delivers HIPAA-aligned infrastructure, reliable uptime, and secure voice communications your clinical and administrative teams can depend on.

For Customer-Facing Teams

Sales, support, and service teams that live on the phone need more than just a dial tone. Stratelegy’s AI tools — call transcription, sentiment analysis, and smart wrap-up — help your team understand every conversation, coach faster, and improve customer outcomes continuously.

For Businesses Replacing a Legacy PBX

If you’re running an aging on-premises phone system and dreading the maintenance, upgrade costs, or end-of-life risk, Stratelegy UCaaS is a straightforward path forward. We handle number porting, provisioning, and training. Your team is up and running with zero downtime.

How Stratelegy UCaaS Works

From Your First Call to Thousands of Users We Handle It All

01

Assess

Consult We learn about your organization — how many users, what locations, what calling needs, and what tools your team currently uses. We build a solution around your requirements, not a generic package.
02

Plan

Port & Configure We port your existing phone numbers, configure your auto attendants, call queues, ring groups, and user extensions. Your communications setup is built to match how your business actually works.
03

Deploy

Deploy Stratelegy provisions your platform and any devices. Your team downloads the app or picks up their phone — everything is already configured. No IT project required. Zero downtime during the switchover.
04

Migrate & Consolidate

Communicate Your team makes calls, sends messages, joins video meetings, and accesses AI insights — all from the same platform. Everything is managed through a single Stratelegy portal. One bill. One support team.
05

Optimize & Scale

Scale Add users, open new locations, enable contact center, or add Microsoft Teams calling — all through the same Stratelegy platform. Your communications infrastructure grows with your business, not against it.

Getting Started

Ready to Move Your Business Communications to the Cloud?

01

Get a Quote

Tell us about your team and your current setup. We’ll put together a competitive, no-pressure quote tailored to your organization — usually within 24 hours.
02

See It Live

Schedule a demo with one of our communications specialists. We’ll walk through the platform, show you the AI tools in action, and answer any questions about migration or setup.
03

Go Live

Stratelegy handles provisioning, number porting, and training. Your team switches to the new platform with zero downtime. From signed agreement to first call is typically days — not weeks.
Get a Quote

FAQ

Frequently Asked Questions

How is Stratelegy UCaaS different from Microsoft Teams Phone System?
Microsoft Teams was built as a collaboration and messaging tool — voice calling came later as an add-on that requires additional Microsoft licensing. Stratelegy is a purpose-built business communications platform. Voice, video, messaging, AI, and integrations are all native — not stitched together. You also get a 99.999% uptime SLA, 250+ CRM integrations, and AI tools that Microsoft simply doesn’t include at comparable price points.
Not necessarily. Stratelegy UCaaS works on softphones (your laptop or mobile), so desk phones are optional. If your team prefers desk phones — or specific roles like receptionists require them — Stratelegy supports 100+ models from Yealink, Cisco, Polycom, and others, and includes desk phones in our Basic, Premium, and Executive plans.
Stratelegy UCaaS includes post-call transcription and summarization, sentiment analysis, topic detection, live call transcription for agents, voicemail transcription, and smart wrap-up — all built into the platform. These are not add-ons or premium tiers. AI is available across UCaaS and Contact Center plans.
Yes. Stratelegy handles full number porting from your current provider. Your main lines, DDIs, and toll-free numbers all transfer over. The process is managed by our team with no interruption to your service.
99.999% uptime means less than 5 minutes of unplanned downtime per year. Stratelegy’s geographically redundant, active-active infrastructure is hosted across multiple U.S. data centers. If one node has an issue, your calls failover automatically — you don’t notice anything.
Yes. We’ve migrated customers from legacy PBX systems, Microsoft Teams, RingCentral, 8×8, and many other providers. Stratelegy handles number porting, configuration, and training. Most migrations complete with zero downtime.