Stratelegy

Author: James Stendeback

Fax

Faxing Overview Solving the Fax Challenge in a UCaaS Transition  When transitioning from an on-premise phone system to a modern Unified Communications as a Service (UCaaS) solution, managing the existing fax line often presents a unique challenge. Traditional fax technology is highly sensitive to latency and jitter—especially over the last mile—making it ill-suited for VoIP […]

CCaaS

Contact Center Overview   The Stratelegy Unified Contact Center brings every customer touchpoint together—voice, web chat, SMS, email, and more—on a single, cloud-based platform.  Designed for modern support teams, it gives your agents one unified view of every interaction so they can resolve issues faster and deliver a consistently excellent experience.  Customers shouldn’t have to repeat themselves every time they […]

UCaaS

Unified Communications Overview Features Uptime The Stratelegy Unified Communications solution is Hosted PBX on steroids. Designed to deliver an optimized, comprehensive set of business-class end user features in a platform that is easy to use and easy to manage ​​​​Robust Features – Stratelegy delivers a comprehensive set of calling features, that are flexible, efficient, and […]